Terms of Service

1. Summary

By using Domaintrack.it, you agree to these Terms of Service. Here are the key points:

• The service monitors domain expiration dates and sends alerts
• Usage limits apply based on your plan
• You can cancel anytime
• We're not liable for missed renewals or data loss

2. Service Description

Domaintrack.it is a SaaS platform that allows users to:

• Monitor domain name expiration dates
• Receive email alerts before domains expire
• Track SSL certificate expiration
• Manage domains across multiple registrars in one dashboard

Important: The Service provides monitoring and alerts only. We do not register, renew, or manage domain registrations. You are solely responsible for renewing your domains with your registrar.

3. Account Terms

• You must be at least 16 years old to use this Service
• You must provide accurate and complete information when creating an account
• You are responsible for maintaining the security of your account
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorized access
• One free account per person or entity is permitted

4. Acceptable Use

You agree NOT to use the Service to:

• Violate any laws or regulations
• Attempt unauthorized access to our systems or other users' data
• Monitor domains you do not own or have authorization to monitor
• Circumvent usage limits or rate limiting
• Resell or redistribute the Service without authorization
• Interfere with or disrupt the Service

Violations may result in immediate account suspension without notice.

5. Usage Limits

The Service has different limits based on your plan:

We may modify limits with 30 days notice.

6. Payments & Billing

• Payments are processed securely through Stripe
• Subscriptions are billed in advance (monthly or annually)
• Prices are in EUR and include applicable VAT
• You can cancel anytime; access continues until the end of the billing period
• Refunds are provided at our discretion for technical issues only

EU Consumers: You have the right to withdraw within 14 days of purchase, unless you have already started using the Service with your explicit consent.

7. Data & Privacy

Your use of the Service is also governed by our Privacy Policy.

• You retain ownership of your domain monitoring data
• We use RDAP and WHOIS protocols to look up domain information
• Domain data is stored securely on EU servers
• We don't access your data except for support when you request it

8. Intellectual Property

The Service, including its design, code, and content, is owned by the operator and protected by intellectual property laws. You may not copy, modify, or reverse engineer the Service.

Feedback you provide may be used to improve the Service without compensation.

9. Service Availability

We strive for high availability but do not guarantee uninterrupted service.

• The Service may be temporarily unavailable for maintenance
• Domain lookup services (WHOIS/RDAP) may be temporarily unavailable
• We are not liable for missed alerts due to email delivery issues

10. Limitation of Liability

THE SERVICE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, TO THE MAXIMUM EXTENT PERMITTED BY LAW.

We shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to:

• Loss of domains due to missed renewals
• Inaccurate expiration date information
• Failure to deliver alert emails
• Service downtime or data loss

Our total liability shall not exceed the amount you paid us in the 12 months preceding the claim, or €100 for free users.

These limitations do not affect mandatory consumer rights under applicable law.

11. Termination

By you: You may terminate your account at any time from account settings.

By us: We may suspend or terminate access for:

• Violation of these Terms
• Non-payment (paid plans)
• Abusive or fraudulent activity
• Legal requirements

Upon termination, your data will be deleted according to our retention policy.

12. Disputes & Governing Law

These Terms are governed by the laws of Italy.

• Consumers: May use their local courts as provided by applicable consumer protection laws
• Businesses: Disputes shall be resolved exclusively in the courts of Naples, Italy

EU consumers may also use the Online Dispute Resolution platform at ec.europa.eu/consumers/odr.

13. Contact

For questions about these Terms of Service:

Email: support@domaintrack.it

Domaintrack.it is operated by Zelatech S.R.L., a company registered in Italy (VAT: IT05931101215, REA: NA-785269), Corso Novara 10, 80143 Napoli, Italy. PEC: zelatech@pec.it